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NDIS invoicing · Australia

Fast, NDIS-Ready Invoice Software for Independent Support Workers

If you are a sole trader sending invoices to plan managers, generic tools like Excel, Word templates, or vanilla Xero force you to remember support item codes, price guide caps, and participant details after a long shift. VoiceBill is built for that exact workflow: record what happened, generate the paperwork, invoice plan-managed participants, and keep an audit trail — without agency software bloat.

Why Excel and generic invoicing apps struggle with NDIS billing

NDIS billing for plan-managed supports is not “send any invoice.” Plan managers expect clear participant details, support item numbers, units, dates, and amounts that sit within the current price arrangements for your region. Spreadsheets break when the catalogue updates. Templates go stale. Copy-paste errors delay payment — and you only notice when the plan manager emails back.

Agency platforms solve this with rostering suites you do not need as a sole trader. VoiceBill sits in the middle: serious enough for plan managers, simple enough for someone finishing a community access shift at 9pm.

Support item codes and rate caps — without the midnight spreadsheet

VoiceBill connects your shift documentation to invoicing. When you create an invoice from locked progress notes, you can select support catalogue codes and see rate guidance by pricing region (including national and remote loadings where relevant). That reduces the classic sole-trader failure mode: inventing a line item from memory and getting it returned.

  • Attach invoices to approved / locked notes so narrative and billing stay aligned.
  • Use catalogue-aware code search instead of hunting PDFs on your phone.
  • Keep plan manager details in participant billing profiles for repeat invoices.

Send invoices plan managers can process

Plan managers process volume. Clean formatting, consistent item codes, and matching progress notes cut back-and-forth. VoiceBill generates plan-managed invoices from your notes and lets you download invoice PDFs — including bundles with notes or audit packs when you need evidence behind the claim.

This is administrative software for documentation and billing workflows. It does not guarantee NDIA payment outcomes and is not endorsed by the NDIA. You remain responsible for accurate records and correct claiming.

How VoiceBill invoicing fits a sole trader week

  1. After the shift — record a short voice note (or edit the live transcript).
  2. Review the progress note — approve and lock when it is accurate.
  3. Create the invoice — pull ready notes, confirm codes and rates, generate the PDF.
  4. Send to the plan manager — with optional note / audit pack attachment.

Pricing built for solo operations

Start with 3 free progress notes or 30 days — whichever comes first. Then A$29.99 per month, cancel anytime via Stripe. No agency seat pricing.

Frequently asked questions

Is VoiceBill NDIS invoice software or accounting software?

VoiceBill focuses on progress notes, NDIS-style invoicing for plan-managed participants, and audit packs. It is not a full BAS/accounting suite like Xero — many sole traders use both.

Does it include the NDIS Support Catalogue / price guide?

VoiceBill includes catalogue and price-guide workflows for selecting support item codes and viewing rate caps by region. Always verify against the current official arrangements for your date of support.

Can I invoice plan managers directly?

Yes — participant billing profiles store plan manager details from your directory or custom entries so repeat invoices are faster.

What about GST?

Your business GST settings live in your VoiceBill billing profile. Confirm treatment with your accountant; VoiceBill helps you document line items consistently.

Related: NDIS progress notes app · Plan managed invoicing · Pricing

Ready to stop the evening paperwork?

3 free progress notes or 30 days — whichever comes first. Then A$29.99/mo. Cancel anytime.

Start free — no credit card